The Goalkeeper Paradox Why Organizations Reward Goals Scored but Ignore Goals Prevented By Business Doctor The Match Everyone Remembers It is the 89th minute of a football final. The score is 0–0. A striker receives a pass, takes a shot, and scores the winning goal. The stadium erupts. The headlines celebrate the goal scorer. Awards follow. Fans remember the hero. Now rewind the match. Earlier in the game, the goalkeeper made three extraordinary saves. A defender cleared a certain goal off the line. Without those interventions, the team would have been trailing long before the winning goal was scored. Yet after the final whistle, almost everyone remembers the goal. Very few remember the saves. This isn't just a football story. It is a story about how human beings—and organizations—measure success. The Hidden Mathematics of Football Imagine a team wins 1–0. One player scores the only goal. Another player prevents what would almost certainly have been a goal. From the scoreboard...